Frequently Asked Questions
How do I create an account? Download the UPay app, tap Sign Up, enter your phone number and verification code, then set your password.
Go to Wallet, select Deposit, choose payment method, enter amount, and follow instructions.
How do I reset my password? On login page, tap Forgot Password, enter your phone number, receive code, set new password.
Is my money safe with UPay? Yes, UPay uses bank-level encryption and multi-factor authentication to protect your funds.
How long do withdrawals take? Most withdrawals are processed within 1-3 business days.
How to contact customer support? Reach us via in-app live chat, email support@upay999.com, or social media 24/7.